Alarm management
Definition of the problem
• Entry level alarm handling and telemetry contract suitable for small to medium size operators of Wastewater Collection Networks.
• Focuses of strong alarm handling and management through SMS messages to mobile phones.
• Most suitable for an Operator who does not have a large number of On Call Personnel and therefore does not require full visibility of all pumping stations at all times
Pumping Stations
Pumping Stations
• By using flexible rental contracts it is possible to obtain advanced Scada system functionality without the high initial investment costs.
• No ongoing IT management or operating costs
• No additional GSM / GPRS contracts.
• Comprehensive alarm management functionality allowing all alarm events to be handled in the most cost effective way.
• Reduced risk of damages or fines as a result of pumping station failures.
• Easy to use without sacrificing functionality.
Functionality Included
WEB Interface - System Management
• Add, Edit or remove on call personnel details
• On Call Personnel vacation and non availability planning
• Management of Alarm Groups
• Management of On Call Personnel sequence rotation
• Management of operational working hours (Priority Calls)
• Management of pumping station set up data
• Add, Edit & Update pumping station equipment data
Communication & Infrastructure
• Alarm transmitter of GPRS Modem
• Connection to ABS Central Server
• Command log to record reason for events
• Dedicated login, profile management and security
• Remote set up of communication devices
• Proof of delivery of outgoing sms messages
• Heartbeat check
• Standard weekly reporting
Alarm Handling - Managed
• SMS message alarm on and alarm off
• Battery back up and power failure alarm
• Man on site functionality to hold alarms
• Alarm acknowledgement by sms
• Alarm routing by skills
• Alarm routing by area
• Alarm routing by priority
• Alarm forwarding to obtain acknowledgement
